Issues while removing FRP

Was removing an FRP on a Q710TS and it failed and tried again but ate my credits:

Welcome to Octoplus/Octopus Box LG Software version 3.0.4
Card S/N :
--------------------------------------------------------------------------------
Connecting to server ...OK
Username: Cesarbro1
Authorizing...OK
Checking balance...OK
Your balance: 100 credits.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM74
Selected model: Q710TS
Please, put the phone into download mode manually (Power
phone OFF (reconnect battery), press and hold "Vol+" button and
connect the cable (or P999 cable)).
Reading info...
Model ID: LM-Q710TS
IMEI: 35
Android version: 8.1.0
Battery level: 98%
Mode: Emergency
Initializing flash...OK
Platform: msm8953
SW version: LMQ710TSAT-01-V11s-310-260-FEB-24-2020-ARB00
+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: YS93S190325002159
IMEI: 3559
Target operator: LAO
Hardware: rev_11
Reading partitions...OK
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: Cesarbro1
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Your balance: 100 credits.
To perform "Reset FRP" operation you need to have 100 credits.
Backup saved to "Q710TS_355931094044010_24-09-2020_14-
38-33.oct"
Reading partitions...OK
Prepairing for change protect status...
Reconnecting phone...OK
Initializing flash...OK
Removing write protection...
Reconnecting phone...
Please, perform the following steps:
1. Disconnect cable.
2. Wait until phone power ON.
3. Complete all startup settings.
4. Power phone OFF and put it to Download mode.
5. Connect the cable then press "OK" button.
Note: If "Ok" button isn't active, then You should reconnect device!
Note: If You will cancel operation or it wasn't completed full, the
device may not work properly.
The operation must be performed and completed according to
Software instructions!OK
Initializing flash...Failed!
Performed by 3.0.4 Software version.
--------------------------------------------------------------------------------
Checking data...OK
Platform: LG Qualcomm
Selected port: COM74
Selected model: Q710TS
Please, put the phone into download mode manually (Power
phone OFF (reconnect battery), press and hold "Vol+" button and
connect the cable (or P999 cable)).
Reading info...
Model ID: LM-Q710TS
IMEI: 355
Android version: 8.1.0
Battery level: 98%
Mode: Emergency
Initializing flash...OK
Platform: msm8953
SW version: LMQ710TSAT-01-V11s-310-260-FEB-24-2020-ARB00
+0
Android version: 8.1.0
LAF Version: 1.1
Product ID: YS93S190325002159
IMEI: 355
Target operator: LAO
Hardware: rev_11
Reading partitions...OK
Connecting to server...OK
Octopus smart card is present.
Checking smart card...OK
Username: Cesarbro1
Authorizing...OK
Checking balance...OK
Checking operation...OK
Sending device information...OK
Get credits, needed for current operation...OK
Too low balance to provide the security operation!
Your balance: 0 credits.
To perform "Reset FRP" operation you need to have 100 credits.
Performed by 3.0.4 Software version.