Lya-L09 Network Factory Reset fail but the credit is deducted

:mad::mad::mad::mad::mad:
Hello Team,

Chimera Mobile Phone Utility version: 25.98.1344 @ 2020-09-12
Doing Network Factory Reset...
Rebooting phone to factory mode
Changing to factory mode
Gathering phone information
Processing phone information
Current firmware version: 9.0.0.122 (C432E10) (hw/default) @ unknown
Rebooting phone to USB update mode
Uploading data
Servicing the phone
Please be patient, this step can be long. DO NOT DISCONNECT the phone while the procedure is running. It can damage your phone permanently.
The phone is in an inconsistent state, cannot be repaired
Finished at local time: [09.12.20 22:04:32]
WorkID: 107222996

operation failed but the credit is deducted
repay my credit (109 credits).

I am very angry